Before departure
Prepare around the party
Available trip context and appropriate previous preferences inform catering and cabin preparation. The team can see what is confirmed and what remains a suggestion.
Private Aviation
A journey prepared around each person on board.
GuestMemoryOS is designed to help private aviation teams prepare before departure, respond to what each passenger needs during the journey and remember useful details for the next flight. The relationship can continue when crew or ground teams change.
From knowledge to service
Every handover can carry useful knowledge.
The person booking the aircraft may have different preferences from the people travelling. Individual profiles help ground, cabin and catering teams prepare for each person, then learn from what happens on the journey.
During the journey
Capture useful observations
Crew record requests against the right passenger. Checked knowledge can then inform other relevant service teams without relying on an informal handover.
While there is time
Turn knowledge into service
A relevant brief helps crew offer a suitable adjustment or suggestion. The team decides how to act within the current journey’s requirements and available service.
Before the next trip
Prepare with experience
Actions and passenger responses help refine the retained knowledge. The next team receives preparation context, including anything that needs fresh confirmation.
An illustrative example
The next crew knows where to begin.
This is a proposed private aviation application. Live operating evidence comes from one luxury villa; a deployment would need agreed access, integration and operational validation. See the live operating evidence →
Improve the current experience
This journey
A passenger asks for a light lunch instead of a full meal. Crew record the request against that person, serve an available option and record the response. The preference is checked before it is used to guide future catering.
Prepare for the return
The next departure
The catering brief can include a light lunch proposal for that passenger. Each traveller’s preferences stay separate, and the team checks the current itinerary and wishes before finalising the service.
Knowledge used with care
Current needs guide the service.
Passenger confidentiality and current aviation, safety and medical requirements guide use of the information. Historical preferences remain subject to today’s instructions. Read the governance principles →
See the product in use
See a walkthrough for your operation.
Walk through catering preparation, a request on board and the handover to another crew. Then discuss how a trial would fit your operation and existing systems.