/* Accessible, user-controlled service film. */
.service-film-section,#how-it-works,#guest-journey{scroll-margin-top:96px}
.flow-player{max-width:min(100%,calc((100svh - 180px) * 1.77778));margin-inline:auto;scroll-margin-top:88px;border:1px solid rgba(230,182,96,.28);border-radius:26px;overflow:hidden;background:#07101d;box-shadow:var(--shadow)}
.flow-player-top{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:18px 24px;border-bottom:1px solid var(--line);font-size:11px;letter-spacing:.08em;color:var(--muted)}
.flow-player-top strong{color:var(--gold2);font-weight:600;letter-spacing:.12em;text-transform:uppercase}
.flow-top-actions{display:flex;align-items:center;gap:18px;flex-wrap:wrap}
.flow-top-actions button{min-height:44px;min-width:116px;border:1px solid rgba(230,182,96,.5);border-radius:999px;background:rgba(230,182,96,.12);color:var(--gold2);font-size:12px;font-weight:700;padding:10px 17px;cursor:pointer}
.flow-top-actions button:hover{background:rgba(230,182,96,.2)}
.flow-top-actions button:focus-visible{outline:2px solid var(--teal);outline-offset:3px}
.flow-player video{display:block;width:100%;height:auto;aspect-ratio:16/9;background:#07101d}
.flow-player video:focus-visible{outline:3px solid var(--teal);outline-offset:-3px}
.flow-player-body{padding:24px 28px 26px;background:linear-gradient(135deg,rgba(230,182,96,.035),rgba(88,194,207,.025))}
.flow-chapters{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:8px}
.flow-chapters button{display:flex;align-items:flex-start;flex-direction:column;gap:8px;text-align:left;min-height:78px;border:1px solid var(--line);background:rgba(255,255,255,.025);padding:12px;border-radius:10px;color:var(--muted);font-size:12px;line-height:1.35;cursor:pointer}
.flow-chapters button span{font-size:10px;letter-spacing:.08em;color:var(--gold2)}
.flow-chapters button[aria-pressed="true"]{color:var(--ink);background:rgba(230,182,96,.11);border-color:rgba(230,182,96,.55)}
.flow-chapters button:hover{border-color:var(--gold)}
.flow-chapters button:focus-visible{outline:2px solid var(--teal);outline-offset:3px}
.flow-caption{display:grid;grid-template-columns:.8fr 1.2fr;gap:30px;align-items:start;border-top:1px solid var(--line);margin-top:22px;padding-top:23px;min-height:108px}
.flow-caption h3{font-size:20px;line-height:1.4;letter-spacing:-.02em}
.flow-caption p{font-size:14px;line-height:1.75;margin:0;color:var(--muted)}
.flow-fallback{padding:16px 24px;color:var(--gold2);font-size:14px;line-height:1.6}
.flow-fallback a{text-decoration:underline}
.flow-under{display:flex;justify-content:space-between;gap:22px;align-items:flex-start;margin-top:18px}
.flow-under p{font-size:12px;line-height:1.65;color:var(--muted);max-width:620px;margin:0}
.flow-download{flex-shrink:0;font-size:12px;line-height:1.65;color:var(--gold2);text-decoration:underline;text-underline-offset:4px}
.flow-transcript{border-top:1px solid var(--line);border-bottom:1px solid var(--line);margin-top:24px;padding:17px 0}
.flow-transcript summary{cursor:pointer;font-weight:600;font-size:14px;line-height:1.6;color:var(--gold2)}
.flow-transcript ol{list-style:none;display:grid;grid-template-columns:1fr 1fr;gap:22px 36px;padding:12px 0 8px;margin:12px 0 0}
.flow-transcript li{font-size:13px;line-height:1.7;color:var(--muted)}
.flow-transcript strong{display:block;color:var(--ink);font-size:14px;margin-bottom:6px}
.flow-actions{display:flex;align-items:center;flex-wrap:wrap;gap:15px;margin-top:28px}
.flow-deep-dive>summary{font:600 clamp(22px,3vw,32px)/1.4 "Manrope",sans-serif;cursor:pointer;letter-spacing:-.03em;color:var(--ink);padding:4px 0 25px}
.flow-deep-dive[open]>summary{margin-bottom:5px}
@media(max-width:760px){.flow-chapters{grid-template-columns:repeat(3,minmax(0,1fr))}.flow-caption{grid-template-columns:1fr;gap:10px;min-height:145px}.flow-transcript ol{grid-template-columns:1fr}.flow-under{flex-direction:column;gap:12px}.flow-player-top{padding:15px 18px;font-size:10px;flex-wrap:wrap;gap:7px}.flow-player-body{padding:18px}.flow-chapters button{min-height:68px;padding:11px;font-size:11px}.flow-player{border-radius:18px}.flow-caption h3{font-size:18px}.flow-caption p{font-size:13px}.flow-actions .btn{font-size:12px}}